Shipping

Order processing typically takes about 1-2 business days before shipping. Our free standard shipping for U.S. orders of $75 and up are sent via FedEx Ground which has an approximate shipping and delivery turnaround time of 5-7 business days. This means that the total turnaround for delivery can take up to 6-9 business days. International shipping times vary depending on the country of origin but can take 10-15 business days for delivery.

Orders placed after 3 PM EST on weekdays will ship the following 1-2 business days.

Please note that processing + shipping times may vary during new product launches, high-volume seasons, and holidays. If an order is for a trip or event we recommend ordering in advance as much as possible in case there are any unexpected delays with the shipping carrier or inclement weather.

Yes! For U.S. orders we offer two expedited options via FedEx which can be added at checkout:

Please note orders with expedited shipping are still subject to processing time which is typically 1-2 business days, however, we will do our best to get your orders out ASAP. Processing + shipping times may vary based on high-volume seasons and holidays so please plan accordingly and order in advance as much as possible.

Yes, we now ship globally! Prices should be reflected in your country's currency. If you are on the U.S. site and are located in another country, simply select your location from the country selector at the top of the page (the flag next to the cart icon).

Depending on the country, you may have the option to have duties and taxes included in your order total in the checkout process so there is no fee upon delivery. Please note that not all countries will have this option and duties and taxes are non-refundable.

U.S. Orders: Signatures are not required on delivery.

International Orders: Signatures are required on delivery unless opted out. Once your order ships you should receive an automated email with your tracking information from the carrier and a link to opt out of the signature required on delivery. Or, you can go to this link to find your order and set your delivery preferences for the order.

If you need to update your shipping address please immediately reach out to our support team at heythere@halfdays.com. Since our orders are fulfilled quickly we cannot guarantee a change will be possible as once it is fulfilled we are not able to make any changes to the address or shipping method. However, if you would like to request a reroute there is an $18 fee and we can send you the invoice. Once the invoice is paid we can call FedEx to request this for you. Please note that this option is only available for U.S. orders and if the package is already out for delivery FedEx has said a reroute is not always possible and it is not guaranteed. The fee is non-refundable regardless if the reroute is sucessful or not as FedEx charges this fee regardless. If a reroute is not possible the order will be shipped to the original shipping address input at the time of checkout. If you need to have your package held at a location or give delivery instructions there is the option to Manage Delivery on the FedEx tracking page of your order.

Once your package leaves our warehouse it is unfortunately out of our hands. Navidium Shipping Protection is a low-cost option to cover your package in the case of theft, damage, or loss! Navidium Shipping Protection is automatically applied to your order at checkout, but it is always 100% your choice and easy to opt-out of. We recommend shipping protection on all orders as Halfdays is not liable for lost, damaged, or stolen items if shipping protection is deselected.

Nope! Navidium Shipping Protection is automatically applied to your order at checkout, but it is always 100% your choice and easy to opt-out of! However, we do recommend shipping protection on all orders as Halfdays is not liable for lost, damaged, or stolen items if shipping protection is deselected.

If your item has been fulfilled and shipped it is too late to cancel, however, Navidium is protecting your package that is currently in transit. If your protected package is lost, damaged, or stolen please let us know ASAP. 

If your item hasn't been fulfilled, please reach out to our support team at heythere@halfdays.com.

If your order included Navidium Shipping Protection and your package is stolen, lost, or damaged in transit, we've got you covered! Just reach out to our team at heythere@halfdays.com and we'll be happy to help.

Unfortunately, if you opted out of Navidium Shipping Protection when you checked out, we are not liable and cannot replace your package. We recommend calling the shipping carrier and filing a claim with them to see if they can reimburse you for your lost, stolen, or damaged package.

If you purchased Navidium Shipping Protection and need to file a claim for a lost, damaged, or stolen package, please reach out to our team at heythere@halfdays.com and we'll be happy to help.

If you did not have Navidium Shipping Protection then Halfdays is not liable for the loss, theft, or damage and we recommend reaching out to the shipping carrier (FedEx) to file a claim.