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Orders
You can order on our website at www.halfdays.com or check out all our stockists! We also accept orders over the phone if you need assistance, check out our Accessibility page.
Depending on the country, duties and taxes may automatically be included in your order total or you may have the option to include duties and taxes into your total or pay on delivery. Some countries must have Express Shipping selected in order to have the option of including duties and taxes in the payment. It will be noted in the checkout process during the payment section if duties and taxes are included or if there will be any additional fees on delivery.
We currently accept Visa, Mastercard, Amex, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Facebook Pay.
We’re so sorry, but at this time we cannot accept split payment methods.
Due to system limitations we are no longer able to make any order edits after an order is placed. This is in an effort to improve efficiency and fulfillment flows and we apologize for any inconvenience this may cause. However, you can return any unwanted items. Please refer to our Return Policy for eligibility.
For U.S. customers please use this link to make a return or exchange. If you need assistance with this, please contact us at heythere@halfdays.com and we'll get back to you during regular business hours (Sunday-Saturday from 8:00 AM to 5:00 PM Mountain Time). International customers can submit a return for their order through this link and a return label and documents will be provided. Please note that international return shipping will be deducted from the refund and we do not refund for any duties and taxes that were paid. We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us.
If you need to cancel your order, please immediately reach out to our support team at heythere@halfdays.com. We cannot guarantee cancellation will be possible as once it is in a certain fulfillment status it can no longer be canceled. If a cancellation is not possible we are happy to help with a return or an exchange!
It is the customers responsibility to make sure they input the correct address at checkout. If you need to update your shipping address please immediately reach out to our support team at heythere@halfdays.com. Since our orders are fulfilled quickly we cannot guarantee a change will be possible. Once an order is shipped we are not able to update the shipping information andhe order will be shipped to the original shipping address input at the time of checkout. Please contact the Shipping Carrier to attempt to re-route your order. We will not be liable for any packages that are not received or lost due to a shipping address input error.