Returns

US Return Policy

Orders placed November 24th - December 24th will have an extended return policy and have until January 15th to initiate any returns or exchanges. Any orders placed December 25th and after will be subject to our normal 15-day return and exchange policy. Items must be unworn, unwashed, unaltered, and with tags still attached to be eligible for a return. Please note that tags must still be attached to be eligible for a return and we reserve the right to refuse returns that show signs of wear or do not meet the above criteria. We ask that you take care when trying on our products. Items with make-up, deodorant, other stains, or hair are considered damaged and will not be accepted. If we do not accept a return, it will be sent back to the customer. 


We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us.


International Return Policy

Orders placed November 24th - December 24th will have an extended return policy and have until January 15th to initiate any returns or exchanges. Any orders placed December 25th and after will be subject to our normal 15-day return and exchange policy. Items must be unworn, unwashed, unaltered, and with tags still attached to be eligible for a return. Tags must still be attached to be eligible for a return; otherwise, we will not accept it and send it back to the customer.

International customers are responsible for the cost of return shipping. Please note that refunds are issued in the currency the order was originally placed in regardless of fluctuations in exchange rate.

We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us.

Please use this link to make a return. If you need assistance with a return or exchange, please contact us at heythere@halfdays.com. We'll get back to you during regular business hours (Monday-Friday from 9:00 AM to 5:00 PM Mountain Time).


International Returns

International customers are responsible for the cost of return shipping. We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us. Please use the following address to ship back your return:


HALFDAYS

Sauceda Industries

4801 Freidrich Lane

STE 324

Austin, TX 78744

United States

Please see here for information regarding applying for a refund for duties and taxes in Canada.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 10 business days from the date your return tracking information shows delivered.


If your return is accepted, your refund will be processed and applied to the original method of payment. If your return is not accepted for any reason (i.e. tags removed, damage, stains, rips) we will reach out to notify you and send back your item.


Please note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.

Once you initiate your return, you have the option to do an Instant Exchange! This allows you the option to get the right item as soon as the original item is in transit back to us. There will be a $1 hold and you'll only be charged if the returning items are not in the mail within 15 days from return initiation.

Yes, you can absolutely choose store credit instead of returning for a refund! The store credit will be issued in the form of an e-gift card once your return items are in transit back to us. Just use the link in the email or enter in the code at checkout!

>use this link to make a return. If you need assistance with a return or exchange, please contact us at heythere@halfdays.com. We'll get back to you during regular business hours (Monday-Friday from 9:00 AM to 5:00 PM Mountain Time).


International Returns

International customers are responsible for the cost of return shipping. We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us. Please use the following address to ship back your return:


HALFDAYS

Sauceda Industries

4801 Freidrich Lane

STE 324

Austin, TX 78744

United States

Yes, if you have initiated multiple returns and would like to send it all back in one package you can use just one of the return labels. However, please note that you will need to include the corresponding packing slip for each return that was initiated. Even if the return authorizations were for items on the same order, if they were initiated separately we will need the packing slip for each one included in the return. This is so our returns processing team knows which return goes to which return authorization and reduces any additional processing time that may arise from any confusion.

If you opted for Store Credit when submitting a return, we are not able to change that once it has been processed.

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