All of our products are covered against manufacturing defects by a 365-day warranty (from date of purchase) as long as they are original, unaltered, and unmodified. Defects in materials and workmanship will be replaced at the discretion of the Halfdays team. However, depending on the situation, condition of the product, and current inventory we cannot guarantee a replacement. Please note that if we do offer to replace an item, an exact replacement may not be possible depending on current colors and styles available. Our colors are subject to change like any other apparel and may not be available at the time of replacement. If this is the case, we will offer to replace with another available color. If you got a matching set, we will only replace the damaged item. This warranty does not cover incidental damages, improper care, negligence, normal wear, and tear, or the natural breakdown of colors and materials over an extended time and use.
Please note that after 365 days from the date of purchase, we will not be able to replace any items. If the item was purchased through a retailer you will need to reach out directly to that retailer for a replacement or refund.
To inquire about a replacement please reach out to firstname.lastname@example.org with your order number, photos of the product issue, and an explanation of the situation. See below for more information and exclusions on our warranty.